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Roulobac

How to pay for your container

Two ways to pay: by credit card, which confirms your booking immediately, or by Interac transfer to info@roulobac.com, which confirms it as soon as the transfer arrives. Either way the advertised price is the price paid — delivery, rental and pickup included. If you pay by transfer, put your order number in the transfer's message field: that's what links your payment to your booking.

Credit card

Immediate confirmation. The delivery date is held as soon as you pay, and the card stays on file for any weight overage or extra days — always with proof and notice before anything is billed.

Interac transfer

Send the transfer to info@roulobac.com. Autodeposit is on, so there's no security question to exchange.

Put your order number in the transfer message

It's the only thing linking your payment to your booking. Without it the money arrives unnamed: your slot keeps counting down to expiry while the payment waits to be identified.

Your booking isn't confirmed until the transfer arrives, and the deadline — day and time, Montreal time — is shown on your confirmation. It's shorter when your delivery is soon.

Transfer limits vary by financial institution. If the amount is over your limit your bank will say so — you can split it into two transfers.

A card is still needed on file

The transfer settles the base amount. Two things can be added depending on your own usage: going over the included weight, and extra rental days. Neither is known until pickup, so we keep a card on file to settle them. Nothing is charged to it without proof — you get the load photo and the certified weigh ticket first, then a notice, and you can dispute it before anything is taken.

The amounts: 149 $ / tonne overage, 14 $ / day extra. The full schedule

Direct deposit (approved accounts)

Contractors with an approved account and payment terms can settle by direct deposit. The banking details appear on your invoice inside your portal — never on a public page. Direct deposit takes 1 to 3 business days to settle.

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Frequently asked questions

When is my booking confirmed?

By card, immediately. By Interac transfer, as soon as the transfer arrives — the delivery date can't be scheduled before then. You get an email confirmation either way.

What do I put in the transfer message?

Your order number, the one starting with RB-. Without that reference your payment can't be matched to your booking: it waits in our unmatched payments while your slot keeps counting down to its expiry.

How long do I have to send the transfer?

The deadline date and time are on your confirmation, in Montreal time. It depends on your delivery date — the closer it is, the shorter the window. After that the booking expires and the date is released. Nothing is lost; you can book again.

Why do you need a card if I'm paying by transfer?

Because two amounts aren't known until pickup: going over the included weight, and extra rental days. The card on file is only for those. Nothing is charged without the load photo, the certified weigh ticket and a notice — and you can dispute it before anything is taken.

Is there a limit on Interac transfers?

Yes, per transaction and per day, but it varies by financial institution — your bank will tell you. If the amount is over your limit, split it into two transfers or write to us.

Do you accept direct deposit?

Yes, for approved contractor accounts with payment terms. The banking details then appear directly on your invoice inside your portal. It isn't offered at online booking.

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